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Joined 1 year ago
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Cake day: June 12th, 2023

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  • a significant portion of my job is to moderate and provide first line direction of all the social media pages for a huge company that commissions my company. We dont do any marketing or real engagement just moderation and essentially telling people to reach out to customer service per big company’s poorly provided directions. I don’t particularly care much for big company’s product but ive seen some really nasty people with attitudes towards my and my coworkers as if we physically made and handed them a defective product. We do sympathize and understand a certain level of anger but there are some people who are just outright cunts. It doesent help that big company does big company things and barely has customer support so more of the anger is directed towards us social media people









  • Most of Reddits alternatives from when they did crap in the past were typically flooded with extremists, racists, etc because the offshoot platforms had the goal of being an absolute free speech platform and only banning for illegal stuff. If there was a big enough influx of normal people then it would typically start to balance out. IIRC a lot of those alternatives had creators that were err…more politically motivated individuals but they typically stuck to their guns about having a completely open and free speech platform for better and for worse. I like the Federated approach to this because that basically means you can set your instance up however you want, and if the direction that instance goes is not the way others want well you can defederate from them and have your own little federation/blob of like minded instances and this goes the other way too as if you dont like what another instance is doing you can defederate from it yourself. At least thats what I understand