I suspect that’s a lie. From a technical point of view there are way easier and cheaper ways to detect potential customers. A simple LDR would probably do a better and more reliable job and cost hundreds of times less.
The spokesdroid also stated that the machines do not take pictures. Duh. It’s a camera, what else would it do. May they meant it doesn’t store images, but the statements made so far don’t exactly instill trust.
I say sue them into oblivion. Make an example out of them.
According to FlightStats and FlightRadar24, the original plane was a Boeing 777-206 from 2003, which has been replaced by a 777-300 from 2023. It’s en route now over the Atlantic.
So an issue caused by Boeing’s recent series of quality problems seems unlikely, unless there was a dodgy spare part involved.