I did retirement home training and used to think it was a sweet job. Then I got in the business and underestimated how demoralizing it was as they give you the easy elders in training while the others make you, or at least me, really think of the fact the job just amounts to an unkarmic freebie.
Seems useful to me. If I’m selling my house I don’t want to spend a bunch of my own time setting up all the showings and being there for each one. And if I have to trust someone else to do it, they should be licensed and trackable in case something goes wrong.
It does seem like a job that attracts lazy people though, and it also seems like there are way too many agents in general.
I just bought a house, and having someone to coordinate all the paperwork thoroughly and promptly was definitely valuable to me.